Salesforce vs Zoho vs HubSpot vs Pipedrive vs Salesflare: Which is the Best CRM for Small Business?

A structured comparison of the main alternatives

With over 800 CRMs available in 2025, finding the right CRM for your small business can be quite daunting.

You are now comparing several solutions Pipedrive vs Salesflare and perhaps want to know which one will work best for you, without having to try it out extensively.

While we recommend you do el salvador phone number data so, we’ve been through this pain on your behalf and have tested Salesforce , Zoho , HubSpot , Pipedrive , and – of course – Salesflare .

We have structured each CRM review by criteria, so you can easily compare each CRM.

Additionally, we’ve added an honest review from a small business sales professional who took the time to actively test 4 of the 5 CRMs covered, in parallel, for a week.

Here’s what we’ll cover

First, let’s take a detailed look at each customer relationship management solution:

  • About X : No good software comparison is possible without a good understanding of the company that offers that software. We will analyze the company, the customers it serves, and why it does what it does.
  • User Experience : If you are a small business, user experience should be at the top of your requirements. What good is software if you don’t use it and get tangible benefits from it?
  • Mobile Accessibility : In 2019, we expect to be able to run our business from our phones. Even if you spend most Pipedrive vs Salesflare  of your day in front of the computer, no one likes to be tied to it all the time.
  • Automation Capabilities : Want how to create an interactive map for your digital strategy to make more sales in less time? Sure, and a CRM can/should help you. Its main role is to help you organize and automate your sales work.
  • Pricing : How much do you pay for all this value? Since prices vary from app to app, let’s take a look at pricing plans and how they compare.
  • Support : Finally, what can you expect if you need Pipedrive vs Salesflare help? What kind of help can you expect, how quickly will it respond, and how much will it cost you?

Next, we will briefly compare each CRM set separately:

  • Salesforce vs Zoho
  • Salesforce vs HubSpot
  • Salesforce vs Pipedrive
  • Salesforce vs Salesflare
  • Zoho vs HubSpot
  • Zoho vs Pipedrive
  • Zoho vs Salesflare
  • HubSpot vs Pipedrive
  • HubSpot vs Salesflare
  • Pipedrive vs Salesflare

Don’t want to dive into the uab directory details? Just click on the comparison of your choice above. You can always go back to the details.

Don’t take our word for it

While we’ve tried to write this comparison in an unbiased manner, we don’t expect you to base your decision solely on what we think is the best sales CRM for small businesses .

That’s why we’ve included a full, honest, uncensored review from an independent third party (now a happy Salesflare user) at the end of each CRM section.

To make the right decision for his business, Stephen Sexton , Partnerships Director at NowADays Media, tried 4 different CRMs in parallel for a week.

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